Terms of use

Self-serve preparation only

You file any appeal yourself. AssessLess may help organize source-labeled public data, homeowner-entered evidence metadata, owner-scoped parcel PDFs and parsed parcel facts when that upload gate is available, and readiness guidance, but it does not submit forms, contact the county, or act on your behalf.

You remain responsible for verifying official forms, filing channels, deadlines, factual details, and submission requirements with official sources before taking action.

No advice, representation, or guarantee

AssessLess provides no legal or tax advice, no valuation advice, no representation, no filing service, and no guaranteed assessment reduction.

Readiness labels, comparable-sale notes, source summaries, and packet guidance are informational preparation aids. They are meant to help you understand what is known, missing, source-limited, stale, or blocked before you decide whether to continue.

Paid flow and delivery limits

The finished public product starts with a $5 property evidence check and can continue to a $50 total self-file appeal packet only when strong lower-sales or official-evidence support exists. If the evidence is weak or mixed, checkout should stay closed and the product should tell you not to buy right now.

The paid flow can require property-info readiness, verified homeowner access, source/date regeneration, and successful packet generation before download or delivery. When supported, the $5 check applies toward the $45 remaining packet balance; no live payment-provider change is part of this local model.

Public pages describe product boundaries and availability, but they are not a promise that every workflow is available to every homeowner at all times. AssessLess may block payment, export, download, or packet delivery when source, readiness, owner, storage, payment, or launch gates are not satisfied.

Privacy, retention, and account requests

We do not sell homeowner information. AssessLess uses a category-specific retention schedule: account/workspace records, parcel PDFs, parsed fields, generated packets, lookup telemetry, payment/dispute records, support records, security records, privacy requests, and audit logs are reviewed by category before export, deletion, anonymization, or exception retention.

To request export, deletion, correction, or account-data review, use the public account request page, the signed-in account page, or email privacy@assessless.app from the homeowner email used for AssessLess. Destructive account deletion is a reviewed request, not an instant button.

AssessLess may keep narrow refund/support exception records for payment, dispute, tax/accounting, security, abuse-prevention, and audit reasons.

Policy and contact identifiers

AssessLess operations is the current product operator/controller contact for this self-serve workflow serving Kendall County, Illinois homeowners. Privacy and account requests go to privacy@assessless.app; support, delivery, and security incident reports go to support@assessless.app. No public postal mailing address is approved for publication yet, so use the email request path until a public mailing address is approved and posted.

AssessLess uses Supabase Auth transactional email for sign-in and account messages unless and until a separately approved branded email provider or sender domain is recorded. The service is not directed to children under 13, and a parent or guardian can request review if a child submitted information.

These terms are governed by the same Illinois-focused homeowner workflow described in the privacy notice. You may request export, deletion, correction, access, or objection/limitation review, but AssessLess may retain exception records when required for security, support, payment, dispute, tax/accounting, or audit reasons.

Source-use boundaries

AssessLess uses source-labeled facts and keeps county/vendor data permission-aware. We do not scrape public parcel or tax pages. If a required source is stale, unavailable, permission-blocked, or not approved for the requested use, the product should show that limitation rather than inventing facts or treating the source as usable.