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Privacy and account data requests

Use this article to ask for account or data help without sending sensitive documents or account secrets.

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What AssessLess can’t do

AssessLess is not legal or tax advice, does not file appeals, represent homeowners, confirm deadlines, or promise a lower assessment. Use official county sources for filing rules and deadlines.

Before you start

  • Use the product support channel.
  • Do not include full SSNs, bank records, medical records, IDs, or passwords.

What to do

  1. Name the request type.
  2. Provide the account email or safe identifier requested by the product.
  3. Wait for support instructions.

Why this matters: Support needs only the information required to identify and handle your request.

If something goes wrong: If you already sent sensitive information, ask support to handle the request without repeating the private details.

Do not email private documents. Support cannot use them to create or change your packet.