AssessLessHelp center
Answers before you share details or pay.
Start with a free result for your address. If a review does not look useful, AssessLess will explain why, and you do not need to buy anything. Property Comparison Review — $5 is optional. We use three defensible comparison homes from the available county records, not perfect matches. You see the numbers, material differences and unknowns, and whether the comparisons support asking for a lower assessment. The $50 appeal preparation packet is offered only when it supplies substantially all property-specific information needed to self-file, including verified evidence, comparison calculations, a proposed assessment and filing guidance. An official form is optional and does not determine the price. Useful verified evidence that is incomplete, inconclusive or does not support a reduction remains an optional $5 review. A review is not a completed complaint. Read the scope shown for your property before paying.
Start here
- What AssessLess does and does not do → Open articleAssessLess reviews the official information available for your address and shows whether it can offer a packet, but it does not give legal or tax advice, represent you, or file anything for you.
- How the free property check works → Open articleStart with the free property check. AssessLess reviews the official information available for your address before it offers any paid option.
Documents and property records
- How to upload an official property, tax, or assessment PDF → Open articleUpload the official property, tax, or assessment PDF AssessLess requests so it can use the right information for your property.
- What documents to have ready and what not to upload → Open articleHave official assessment, tax, or parcel PDFs ready, but avoid uploading sensitive unrelated documents that AssessLess does not need.
- When county information is not available → Open articleIf AssessLess cannot find enough county information for your property, it may ask you to upload an official assessment, parcel, or tax PDF.
Results and next steps
- What information is still needed → Open articleWhen official information is incomplete, AssessLess explains what needs to be corrected or added before it can prepare a packet.
- Why AssessLess might tell you not to buy → Open articleAssessLess may tell you not to buy when the available information does not support a useful next step. You can keep the free result and return only if new official information changes it.
- When more information is needed before a packet → Open articleSometimes AssessLess needs more information before a packet is available. It will explain what needs attention and whether you can continue.
Packet, payment, and download
- Download your packet → Open articleIf your packet is ready, this article helps you download it. AssessLess does not change your information, file for you, send materials to the county, or guarantee an outcome.
- Refund and payment support → Open articleEligible paid orders can be refunded in full within seven days. If AssessLess cannot deliver your paid packet after a retry, it will provide a full refund. Refunds do not depend on the result of an appeal.
- After you download your packet → Open articleAfter downloading your packet, review every fact and source, then follow official county instructions yourself if you choose to file; AssessLess does not file or represent you.
Account and privacy
- Privacy and account data requests → Open articleUse this article to ask for account or data help without sending sensitive documents or account secrets.
- Troubleshooting sign-in → Open articleUse either an email sign-in link/one-time code or an SMS text code to access your account. AssessLess will never ask for your password, a forwarded sign-in link, text code, private documents, or payment details.